Q1.What are the functions of the “Concerned Spots” of the camera?
Function 1: once you’ve set “Concerned Spots” on the camera, you can always locate where you care, and quickly look at changes in your home.
Function 2: In cruise mode, select "fixed point cruise", the camera will start cruise control based on the Concerned Spots you’ve set (cruise point).
Q2.How to set “Concerned Spots”?
Download mobile phone client, connect to Cloud Terrace version of the camera, click on "☆" in the "Cloud Terrace Control" function, you can add Concerned Spots. You can delete the no needed Spots in the tab page of “Concerned Spots”.
Q3.How many Concerned Spots can be set in Cloud Terrace version of camera?
Maximum 6 Concerned Spots can be set. You can edit a scene name for each spot, making them easy to be checked later.
Q4.How dose Cloud Terrace version of camera cruise?
Panoramic Cruise: the camera starts at 0 degrees, after rotating at each 50 degrees; the camera will stay for 5 seconds for spot detection. If no abnormality, it will turn 50 degrees crosswise, and so on. When the cruise is over 360 degrees, the camera will continue cruising in an anticlockwise direction.
While cruising, you can adjust the vertical angle of the camera to achieve the best cruise effect.
Fixed point Cruise: the cruise will be based on the Concerned Spots you’ve set. After arriving at each spot, the camera will stay for 5 seconds, and then turn to the next spot after 5 seconds.
Q5.Why did not receive the alarm information, even you opened the mobile tracking function?
While opening the mobile tracking function, you need to open the "Home Alert" in the camera "Settings", "Family Dynamics", select "Receive Video Alarm", and after the settings are completed, you will receive the alarm information.
Q6.How to open Privacy Model?
When you select "close" camera in the app settings, the camera will automatically enter the privacy mode.
Q7.How do you adjust the camera after physically moved it?
Download the mobile client, connect to the Cloud Terrace version of camera, click the "reset" icon in the "Cloud Terrace Control" functions, the camera lens position will be adjusted automatically.