Step 1: Prepare the Camera

Plug in the power supply, and check the camera for a

Blinking green light

Green light not blinking? Green light blinking
Green light not blinking?
1、
Please plug in the power supply again;
2、
Press and hold the (Setup) button, and reset the camera until you hear a beep
3、
Press "Announcement Heard" for the next steps to try the connection
4、

For other problems, please contact us: zh-service@360.cn

Step 1: Prepare the Camera

Press and hold the (Setup) button, and reset the camera until you hear a beep

Press and hold the SET button until the system beeps.

Insert the ejection pin into the configuration hole until the system beeps.

Press and hold the SET button until the system beeps.

Press and hold the SET button until the system beeps.

Press and hold the SET button until the system beeps.

Press and hold the SET button until the system beeps.

Didn't hear any beeping? Beeping heard
Didn't hear any beeping?
1、
Press and hold the (Setup) button, and reset the camera until you hear a beep.
2、
Press "Announcement Heard" for the next steps to try the connection
3、

For other problems, please contact us: zh-service@360.cn

Step 2: Connect to the Network

Next
D621 outdoor camera connected to an Ethernet cable
The camera networked. Click here
Does not support 5 GHz and commercial Wi-Fi networks. Learn more
Camera Wi-Fi requirements

Change to Wi-Fi with a strong signal, and enter the correct Wi-Fi password.

The problems below may lead camera failing to connect to the network. Please check and reset

1、
If the wireless router is dualband, please check whether the camera is connecting to 5G Wi-Fi. Please change to 2.4G Wi-Fi
2、
Camera doesn't support commercial WPA/WPA2 Wi-Fi. Please choose another Wi-Fi
3、
If the Wi-Fi is in Bridge Mode, it may lead to an unstable Wi-Fi. We suggest connecting to a wireless router
Are you sure there is no password?
Cancel Confirm

Step 3: Connect to Wi-Fi.

Please turn up the volume Hold your phone closer to the camera

Please turn up the volume Hold your phone closer to the camera

Please turn up the volume Hold your phone closer to the camera

Please turn up the volume Hold your phone closer to the camera

Please turn up the volume Hold your phone closer to the camera

Please turn up the volume Hold your phone closer to the camera

Next

Step 3: Connect to Wi-Fi.

Send
Sound Wave
Send Sound Wave Wait for the camera to say: "Sound Wave received" (Tap the button "send Sound Wave" to connect your camera to the Wi-Fi) Sending Sound Wave... (Tap the button "send Sound Wave" to connect your camera to the Wi-Fi) Wait for the camera to say: "Sound Wave received" (Tap the button "send Sound Wave" to connect your camera to the Wi-Fi) If you didn't hear the prompt, please re-send
Align QR Code 4-8 inches in front of the camera Not available for D688 (Tap the button "send Sound Wave" to connect your camera to the Wi-Fi)
Scan QR Code to add the camera
Use Sound Wave to add
Turn up the volume
Didn't hear the Sound Wave? Next
Didn't hear the Sound Wave?
1、
Hold your phone closer to the camera. The closer, the better
2、
Turn the volume up, and keep the environment quiet to ensure the camera can hear the Sound Wave;
3、
Please make sure you have the correct Wi-Fi password
4、

For other problems, please contact us: zh-service@360.cn

Connecting...

0%

Connecting to the network Testing the camera's live performance... After 2 minutes, you'll be able to view the camera contents  with your mobile phone
Next
Adding camera error
There may be an error with the Wi-Fi network that prevented the camera from connecting. Please try again. (only 2.4G Wi-Fi supported)
other solutions> Try Again Back

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Tips
This camera is bound to a user . Only once the camera is unbound, can you add it.
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Binding failed
This camera is only permitted for use in China. If you have any questions about regional policy, please contact the seller directly.
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Successfully connected to Wi-Fi

Successfully connected to Wi-Fi

Name this camera (such as "Living room" or" Entry way")

The camera name can contain a string of up to 32 digits and letters
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Events

Events

Record 5s short videos, 24/7 alarm notifications

Recommended to open，you will receive alerts and video recordings.

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